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Certainly! Here’s a polished, clear

Terms & Conditions

section for

PLAN A: Basic AI ChatBot

that you can add to your existing T&Cs, keeping a professional and customer-friendly tone. I’ve also included a brief cross-reference to your Refund and Cancellation Policy at the end.

PRODUCTS AND SERVICES

CHATBOT SERVICES — PLAN A: BASIC AI CHATBOT

By purchasing PLAN A, you agree to the following terms in addition to our general Terms and Conditions:

Setup & Subscription Fees

A one-time setup fee of $300 USD is required for the initial configuration and deployment of your selected PLAN A chatbot.

A monthly subscription fee of $75 USD will be billed automatically for ongoing hosting, platform access, and chatbot usage.

Setup fees are non-refundable once onboarding has begun.

What’s Included

Access to one (1) ready-made, industry-specific chatbot selected from a choice of 27 options.

No branding (white-label design).

Ability to name your AI Coach and customize the Coach’s brand name.

Lead collection capabilities including name, phone, email, and a user consent checkbox.

Option to select your preferred AI coaching style or tone. Powered by OpenAI’s GPT-3.5 Turbo model.

Default welcome message, AI avatar, and visitor avatar images included.

Included Maintenance & Support (Covered Under $75/month Subscription Fee)

The following services are included as part of your ongoing monthly subscription for Plan A:

1. Platform Hosting & Access:

Reliable hosting of your deployed chatbot.

Continued access to the chatbot dashboard or interface (if applicable).

2.Basic Technical Support

Resolution of bugs or platform-related errors affecting chatbot functionality.

Assistance if the chatbot goes offline or becomes unresponsive.

3.Model Access & Compatibility

Updates Access to OpenAI’s GPT-3.5 Turbo via your provided API key.

Ongoing technical maintenance to ensure chatbot functionality remains compatible with OpenAI model updates.

4.Default Message Setup

• Includes a standard pre-written welcome message configured during initial setup.

  No ongoing edits or message changes are included after deployment.

❌ Not Included (in Plan A)

The following services are not included in Plan A but may be available through an upgrade or custom service package:

Ongoing prompt refinement or in-depth conversational flow customizationRebranding, design changes, or style updates after initial deployment Integration with third-party platforms (e.g., CRMs, schedulers, email tools) Advanced analytics, behavior tracking, or detailed reporting API key setup, account management, or billing assistance with OpenAIManual lead follow-up, email automation, or marketing workflows

Client Responsibilities

Clients must review and approve chatbot configuration and naming prior to deployment.

Clients are responsible for ensuring compliance with all applicable privacy laws when collecting user data via the chatbot.

We disclaim liability for any errors or issues caused by client-supplied content, branding assets, third-party integrations, or misuse of the chatbot.

Client Responsibilities — API Key Usage

Clients are responsible for providing and maintaining your own valid OpenAI API key to power the chatbot service.

Clients must ensure your API key is kept secure and confidential; do not share it with unauthorized parties.

Clients are responsible for managing their own OpenAI API keys, which can be created and viewed at

https://platform.openai.com/account/api-keys

All usage, billing, and compliance related to the OpenAI API key are the client’s responsibility.

We do not control or manage your API key usage or charges from OpenAI.

Any issues related to your API account or billing must be handled directly with OpenAI.

The client agrees to comply with OpenAI’s Terms of Service and Acceptable Use Policy in your use of the API key.

Failure to provide or maintain a valid API key may result in suspension or termination of your chatbot service.

AI Behavior & Limitations

The chatbot operates using AI language models and generates responses based on pattern recognition, not human judgment.

We do not guarantee the chatbot will provide perfect or fully accurate responses in all situations.

PLAN A is a basic prebuilt chatbot service with limited customization; more advanced features require upgrading to a custom plan.

CHATBOT SERVICES — PLAN B: BRANDED AI CHATBOT

By purchasing PLAN B, you agree to the following terms in addition to our general Terms and Conditions:

Setup & Subscription Fees

A one-time setup fee of $850 USD is required for the initial configuration and deployment of your selected PLAN B chatbot.

A monthly subscription fee of $175 USD will be billed automatically for ongoing hosting, platform access, and chatbot usage.

Setup fees are non-refundable once onboarding has begun.

What’s Included

PLAN B includes all features of PLAN A, plus the following additional enhancements:

Customized Welcome Message: Use the default greeting or provide your own tailored welcome message.

Social Media Integration: Add up to two (2) social media links to your chatbot interface.

Testimonial Collection: Allow users to submit testimonials directly through the chatbot.

Calendar Integration: Enable calendar booking functionality for user appointments or sessions.

Coach Branding:

Upload of your ONE custom coach logo.

Customize the chatbot widget’s font family (from available preset options), font size, text color, and background color.

Set your own AI Coach brand name.

Choose from additional visitor avatar designs to align with your brand aesthetic.

AI Model Options: Select one (1) GPT model from a list of four available options, depending on your preferences or performance needs.

Included Maintenance & Support (Covered Under $175/month Subscription Fee)

The following services are included as part of your ongoing monthly subscription for Plan B:

1. Platform Hosting & Access:

Reliable hosting of your deployed chatbot.

Continued access to the chatbot dashboard or interface (if applicable).

2.Enhanced Technical Support

Resolution of bugs or platform-related errors affecting chatbot functionality.

Assistance if the chatbot goes offline or becomes unresponsive.

3.Model Access & Compatibility Maintenance

Use of your selected GPT model (1 of 4 options) via your OpenAI API key.

Ongoing technical maintenance to ensure chatbot functionality remains compatible with OpenAI model updates.

4.Light Brand & Message Adjustments

• Includes occasional light edits to your welcome message, brand colors, font selections, or avatar image — up to a few times per year upon request via here. Does not include full redesigns, prompt rewrites, or new feature integrations.

❌ Not Included (in Plan B)

The following services are not included in Plan B but may be available through an upgrade or custom service package:

Advanced prompt engineering or deep conversation flow customization beyond light message edits. Full rebranding, graphic design, or style overhauls after initial setup. Custom integrations with external platforms or third-party tools beyond the included calendar booking and social links. Access to detailed analytics dashboards or behavior reporting. OpenAI API key management, account setup, or billing support Manual lead follow-up, automated marketing workflows, or CRM integrations. Unlimited content changes or edits—light adjustments are limited as specified in your plan. Development of new chatbot features or functionality not listed in the plan inclusions

Client Responsibilities

Clients must review and approve chatbot configuration and naming prior to deployment.

Clients are responsible for ensuring compliance with all applicable privacy laws when collecting user data via the chatbot.

We disclaim liability for any errors or issues caused by client-supplied content, branding assets, third-party integrations ((e.g. includes but not limited to social media or calendars), or misuse of the chatbot.

Client Responsibilities — API Key Usage

Clients are responsible for providing and maintaining your own valid OpenAI API key to power the chatbot service.

Clients must ensure your API key is kept secure and confidential; do not share it with unauthorized parties.

Clients are responsible for managing their own OpenAI API keys, which can be created and viewed at

https://platform.openai.com/account/api-keys

All usage, billing, and compliance related to the OpenAI API key are the client’s responsibility.We do not control or manage your API key usage or charges from OpenAI.

Any issues related to your API account or billing must be handled directly with OpenAI.

The client agrees to comply with OpenAI’s Terms of Service and Acceptable Use Policy in your use of the API key.

Failure to provide or maintain a valid API key may result in suspension or termination of your chatbot service.

AI Behavior & Limitations

The chatbot operates using AI language models and generates responses based on pattern recognition, not human judgment.

We do not guarantee the chatbot will provide perfect or fully accurate responses in all situations.

PLAN B is a basic prebuilt chatbot service with limited customization; more advanced features require upgrading to a custom plan.

Service Modifications

We reserve the right to update, improve, or modify the PLAN A & Plan B chatbot service at any time to maintain or enhance functionality.

Clients will be notified in advance if changes materially affect their service or billing.

Refunds and Cancellations

Cancellation, refund, and billing terms related to PLAN A & Plan B chatbot services are governed by our Refund and Cancellation Policy, which can be found here.

PRIVACY POLICY

Our privacy policy is part of, and subject to, these terms and conditions of use.

REVISIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time and take notice of any changes, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

YOUR CONCERNS

If you have any concerns about any material on our site, please contact us by here.